Yes, you receive your payments directly into your own merchant account with your payment provider. When a guest books through your direct booking page and pays online, the transaction is processed through the merchant account you set up with your provider — never through OTELI, never through any middleman.
How it works
Each property stores its own payment credentials in OTELI: your personal Stripe API key, your CinetPay identifier, your PawaPay credentials. These credentials are encrypted at rest and only decrypted server-side at the exact moment needed to initiate a transaction with the provider.
When a guest pays, the transaction flows through your chosen provider (Stripe, CinetPay, or PawaPay) and lands directly in your professional account. You own that payment relationship: the contract, settlement schedule, and pricing terms are defined between you and your provider.
Three providers to choose from
OTELI natively supports Stripe, CinetPay, and PawaPay. You pick whichever fits your region, your business, your needs. No obligation to use all three — just set up the one that makes sense for you.
Processing fees charged by the provider sit between you and them, under your own contract terms with that provider. OTELI takes no cut.
Why it matters
Many booking systems play intermediary: money flows to the PMS, which sends you a portion and keeps a commission. OTELI doesn’t do that. We simply connect your booking page directly to the payment provider of your choice. Money never touches our bank accounts.
It’s simpler for you (full control), more transparent (no hidden commission), and more secure (OTELI never has access to your funds).
On your direct booking page
Guests see a “Pay now” button at the end of the booking flow. It takes them to your provider’s payment form (secure, HTTPS, PCI certified). Once payment confirms, the booking records automatically in OTELI, and the guest gets a confirmation email.
No payment due at check-in, no chasing guests for a promised payment — the money is there, the booking is locked, everyone wins time.
Resources
Here is the official technical documentation for each provider you wish to use to receive payments through your OTÊLI BookingPage.